About
aiaibot is platform consisting of three modules. The first module is the Chatbot, which allows users to easily and flexibly build stories that are quickly customizable. By integrating pictures, GIFs, videos, file uploads and surveys, the chatbot can be ideally emotionalized according to the user's ideas. The second module is AI. Among other things, AI enables the training of so-called classifiers for the recognition of customer concerns (intents) and a control of the dialog based on it. The last and third module, the one I mostly worked on, is Robot. It is a channel-neutral workflow engine for end-to-end automation. The heart of this module is the Workflow Builder, which connects external systems to your chatbot in a simple and transparent way. This option opens up countless further opportunities to expand the chatbot and automate processes in marketing, sales, customer service, HR and IT.
Impressions
